PT. KERETA API (PERSERO)

Services : All passengers are insured to Jasa Raharja

The Government provide insurance for travellers who become a victim of an accident based on rules specified by Jasa Raharja. The victim of the accident has a right to receive insurance as follows:

All passengers of common transportation e.g. bus, train, ferry, air plane, river and lake transportation.
Victim is hit by motorcycles e.g. pedestrian, hit by other cars, and hit by train.

How to get the insurance ?

In order to get the insurance you have to call the nearest Jasa Raharja office and show the following prerequisites:

A letter explaining the accident approved by Jasa Raharja officer and known by police or other organization who have a right to give approval.
A letter from the doctor or the hospital that have taking care of the victim.
A confirmation from victim's family in case the victim pass away.

Other proofs that you should bring with:

In case of injured
You have to bring the receipt for the cost of drugs and doctor fees.
In case of the death of the victim
A letter from family or letter that explained the couple had married.
In case of permanent disabilities
A letter from the doctor who have taking care of the patient explaining the permanent injure suffered by victim.

Other rules

The person who has a right to receive the insurance fee is
the widow/widower,
any children and
the parents.
Out of date
The rights to receive insurance is no longer valid if:
The request to invoke the insurance policy is more than 6 months after accident.
If there are no claims after 3 months mentioned and approved by Jasa Raharja.

For more information on any services, facilities, departure times,
ticket prices and other information, please feel free to contact us at:

PT. KERETA API (PERSERO)
Jl. Diponegoro 150/B4
Denpasar - Bali - Indonesia
Phone. (0361)227131
E-mail : kereta@indo.com